Get In Touch
Our team is here to help you with any inquiries
Contact Information
Our Location
123 Tech Street, Lakeside, Pokhara, Nepal
Phone Number
+977 1234567890
+977 9876543210
Email Address
techghar.online@gmail.com
support@techghar.com
Working Hours
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Frequently Asked Questions
Find answers to common questions about our services
We accept various payment methods including credit/debit cards, eSewa, Khalti, bank transfers, and cash on delivery for orders within Pokhara. All online payments are processed through secure payment gateways to ensure your financial information remains safe.
We offer free shipping on orders above NPR 10,000. For orders below this amount, shipping fees vary based on location. Delivery within Pokhara typically takes 1-2 business days, while nationwide delivery takes 3-5 business days. International shipping is available for select countries with delivery times ranging from 7-14 business days.
We offer a 7-day return policy for most products, provided they are in their original condition with all packaging and accessories. Some items like software, opened consumables, and custom-configured systems may not be eligible for return unless defective. Refunds are typically processed within 5-7 business days after we receive and inspect the returned item.
Yes, all our products come with the manufacturer's warranty. Most laptops and desktops include a 1-2 year warranty, while accessories typically have a 6-month to 1-year warranty. We also offer extended warranty options for select products. Our technical team provides support for warranty claims and repairs to make the process hassle-free for our customers.
We provide technical support for all products purchased from TechGhar. Our support team is available via phone, email, and in-store visits during business hours. For complex issues, we offer repair and maintenance services at our service center. We also provide free software installation and basic setup assistance with every purchase.